SM
Shantelle M
1 reviews | Active since Feb 2015
24 Feb 2015, 17:37
*** is wrong with you!!
<br> My DSTV premium apparently returned this month - no one informed me of it, this morning we woke up and the DSTV is suspended??? it has taken u more than 20 days to figure out the debit returned and now that my next debit is due u suspend the connection!! its simple either u load a double debit like u have always done in the past or u leave my line suspended and ill cancel my subscription!!!<br> please reconnect my service and take ur double debit!!!<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Feb 2015, 17:55Hello ShantiM,
Please refer to the e-mail sent to your today for more details pertaining to your query. An amount is due before reconnection can be done. You may then request the debit order to be loaded for future deductions.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Kristel
Please refer to the e-mail sent to your today for more details pertaining to your query. An amount is due before reconnection can be done. You may then request the debit order to be loaded for future deductions.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply24 Feb 2015, 17:55
Official
Hello ShantiM,
Please refer to the e-mail sent to your today for more details pertaining to your query. An amount is due before reconnection can be done. You may then request the debit order to be loaded for future deductions.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Kristel
Please refer to the e-mail sent to your today for more details pertaining to your query. An amount is due before reconnection can be done. You may then request the debit order to be loaded for future deductions.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Kristel
Best regards,