*** I do not want a PVR decoder

A key aspect to customer service is not trying to be too smart with the product offering. Do not exclude me when I am willing to pay R80 per month extra to access the Premium PVR benefits (like Catch Up and Live TV via my PC/Smart TV) and not wanting to get a PVR decoder. I'm happy with the current decoder I have.<br> <br> If you can explain (and not like a politician) why I need to have a PVR decoder to access the functionality of catch up, etc online and yet I am willing to pay the extra R80 per month?<br> <br> Do not try to be like Apple because tying someone in like this is *****. Do not sell me a product I do not need when the functionality can be accessible to me. It was before the weekend and you just switched it off. I know what you can do and you will make a plan for customers like me. I am a segment of one and not one of your less important segments. Watch out because you do this in a day and age of the sharing economy and you will be like Marriot is to AirBnB & Couch Surfing / Yellow Cab is to Uber... <br> <br> I will wait for you to re-think this value proposition and I expect a positive result from this.