Wrongly Blacklisted
<p>As i am writing this, im on a call with one of Multi Choice agent, they stating that i owe the R227.33 from June 2015. They stated that there was diplucated payment that they put onto my account. I cancelled my DTSV supcription last Year November and called them before hand asking them if there is any other monies owning on this account and i was advise no. </p> <p>More than a year later i get a call stating that they made a fault and i owe them this money, after i was blacklisted and i could not get the car on HP because of them.</p> <p> </p> <p>My advise to all people out there having dstv cancel your dstv get Uncapped wifi and get your self a TV box set and move to IPTV with over 3000+ tv channels ondemand movies and series.</p> <p> </p> <p>I will never ever use the service of DSTV ever again. very disapointed</p>
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Replies (3)
DStv (MultiChoice)'s replyOfficial
07 Oct 2016, 10:43Dear Louwrens
We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply07 Oct 2016, 10:43
Official
Dear Louwrens
We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
07 Oct 2016, 13:11Good day Louwrens
Thank you for bring this matter to our attention.
Our record indicate that you have been assisted by one of our supervisors the explained the billing on your account and you agreed to settle the outstanding amount.
Should you require any additional assistance please do not hesitate to contact us.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply07 Oct 2016, 13:11
Official
Good day Louwrens
Thank you for bring this matter to our attention.
Our record indicate that you have been assisted by one of our supervisors the explained the billing on your account and you agreed to settle the outstanding amount.
Should you require any additional assistance please do not hesitate to contact us.
Kind regards
Rupert
Best regards,
's updateReviewer Update
07 Oct 2016, 13:21Good day Rubert
No I think you guys miss understood. I said DSTV should send me the statement showing that I owe you money. As I have a statement stating that I do not owe you any money. How is it my problem that your system did not pick up that I owe you the money in a year and 4 months. What I did say is that I will not leave it here and will take it further. I will not pay that money as the statement I have proofs that my account was paid in full. Your system error is your problem. I will not pay and please take this further because I'm ready!!!!
's update07 Oct 2016, 13:21
Reviewer Update
Good day Rubert
No I think you guys miss understood. I said DSTV should send me the statement showing that I owe you money. As I have a statement stating that I do not owe you any money. How is it my problem that your system did not pick up that I owe you the money in a year and 4 months. What I did say is that I will not leave it here and will take it further. I will not pay that money as the statement I have proofs that my account was paid in full. Your system error is your problem. I will not pay and please take this further because I'm ready!!!!