VM
Vuyiswa M

1 reviews | Active since Apr 2021

29 Apr 2021, 10:28

Wrongfully charged

They say I owe them and everytime they hv different stories with different amounts... They said I owe them for show max which I don't have... Then they say it's because they did not switch off after my payment day..

How come my payments day is 31st and if I don't pay they were suppose to switch it off... And it was off

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Apr 2021, 12:04
Official
Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

VM
Vuyiswa M's update29 Apr 2021, 17:02
Reviewer Update
Please call me for further info...
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Apr 2021, 17:04
Official
Hi Vuyiswa,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.

Please provide us with a suitable time for us to contact.

Kind Regards,
DStv: Hello Peter Team

Best regards,

VM
Vuyiswa M's update30 Apr 2021, 07:59
Reviewer Update
Please call at 10 am plz