EP
Elbet P
1 reviews | Active since Aug 2015
23 Aug 2015, 16:35
wrongful disconnecting
Last Sunday I was wrongfully disconnected..after reconnection my Catch up service did not work.Today I was disconnected again. How can one complain there is not even a situation or thing to compare this bad service too!!! Can one not go to the ombudsman???
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Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Sept 2015, 13:52Hello Elbetpre,
Hello Elbetpre,
Please accept our sincere apologies in this regard. We at MultiChoice, we do our best to provide you our valued subscriber with superior service.
Please refer to your personal email for your account information.
Once again apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Hello Elbetpre,
Please accept our sincere apologies in this regard. We at MultiChoice, we do our best to provide you our valued subscriber with superior service.
Please refer to your personal email for your account information.
Once again apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply02 Sept 2015, 13:52
Official
Hello Elbetpre,
Hello Elbetpre,
Please accept our sincere apologies in this regard. We at MultiChoice, we do our best to provide you our valued subscriber with superior service.
Please refer to your personal email for your account information.
Once again apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Hello Elbetpre,
Please accept our sincere apologies in this regard. We at MultiChoice, we do our best to provide you our valued subscriber with superior service.
Please refer to your personal email for your account information.
Once again apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,