EP
Elbet P
1 reviews | Active since Aug 2015
30 Aug 2015, 17:20
wrongful disconection no.3
On Saterday 29th of August my multichoice service has been wrongfully disconnected for a third time in two weeks. My ref numbers for all my complaints are ***,*** HOW IS THIS POSSIBLE PLEASE HELP!!!! I pay R779 per month and of August I only viewed 2 weeks of premium viewing. Will this amount for 6 days without any service and 2 weeks of no catch up viewing be credited to my account??????
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 12:17Hello Elbetpre,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply04 Sept 2015, 12:17
Official
Hello Elbetpre,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,