MK
Mandy K
1 reviews | Active since Nov 2017
17 Oct 2023, 10:04
Wrong subscription
Wrong subscription To date my subscription has not been fixed. I’m on a 24 month subscription.
Which is R 559, all of a sudden, I’m being billed 674.
I have made numerous calls, DStv consults clearly don’t understand their own systems. I was told that a senior consultant will call me.. this is not rocket science.,Do the math I want my subscription to be put back on R559… MY SUBSCRIPTION IS >>>>>> DSTV COMPACT+ DISNEY+ BUNDLE 24 MONTH DISCOUNT.... YES FLIPPING 24 MONTH DISCOUNT. I have attached a statement ,,, go through IT
This is a daylight ******* Hire consultant that is competent.
I want a manager to call? Or I will lodge a formal complaint with the consumer right.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
17 Oct 2023, 10:05Hi Mandy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Oct 2023, 10:05
Official
Hi Mandy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
