Wrong subscription

Wrong subscription To date my subscription has not been fixed. I’m on a 24 month subscription. I just received a call from your helpdesk: Tumelo.. and he also doesn’t understand my query. I received a email that it’s been escalated to the team leader… after one month it’s been escalated… This is not rocket science

See below…. My subscription was.,……. R 559, all of a sudden, I’m being billed 674.

I have made numerous calls, DStv consults clearly don’t understand their own systems. I was told that a senior consultant will call me.. this is not rocket science.,Do the math I want my subscription to be put back on R559… MY SUBSCRIPTION IS >>>>>> DSTV COMPACT+ DISNEY+ BUNDLE 24 MONTH DISCOUNT.... YES FLIPPING 24 MONTH DISCOUNT. I If you can’t manually amend.. log a call with your IT… That’s why they are there!!!!!