WRONG SERIAL NUMBER ON ACCOUNT.

PREVIOUS TO MY COMPLAINT BEFORE. ABOUT A DECODER STATING SOLD AND NOT AT CUSTOMER. WHEN IN ACTUAL FACT I HAVE THAT DECODER. PLEASE SORT THIS OUT ASAP THIS IS ON GOING NOW SINCE THE FIRST WEEK IN JANUARY 2022. TAKE OFF THE ONE ULTRA ON THE ACCOUNT THAT STATES - AT CUSTOMER. AND THE ONE THAT STATES- SOLD- PUT ONTO ACCOUNT. I ONLY HAVE 1 ULTRA, NOT 2. AND THAT GOES BACK TO DECEMBER WHEN YOU HAD MY PARCEL DELIVERED TO PE AND NOT TO GAUTENG. LIKE THE MANAGER STATED PREMIUM CUSTOMERS SHOULD NOT GET TREATMENT LIKE THIS. SO PLEASE SORT THIS OUT ASAP. WITH THIS BEING SAID I AM PAYING FOR INSURANCE. AND ON YOUR SIDE IT DOES NOT SHOW THIS DECODER. WHICH MEANS IF ANYTHING HAPPENS TO THIS DECODER ITS NOT INSURED WHEN I HAVE PAID FOR 3 DECODERS INSURANCE. THEN I WOULD HAVE TO PAY FOR ANOTHER ULTRA, NOT GOING TO HAPPEN DSTV WILL BE HELD LIABLE FOR THIS. AS THERE IS MORE THAN ENOUGH EVIDENCE OF TRYING TO CONTACT YOU TO CHANGE THIS NOT ONLY ON MY SIDE BUT FROM DSTV EDENVALE WHEN THE FRIENDLY SALES CONSULTANT ALSO TRIED.