Wrong information provided

Item: DStv (MultiChoice)
Rating: 2
Author: Mpho M

Listen you guys always lie when you respond i'm aware of that, are you aware that i went to your offices on Saturday to sort out this mess. Please rather ask one of your compalints department to call regarding this, cause i'm so annoyed by y'all. I say i was advised that you guys won't debit my account i only owe you + -R9.00 so debit order won't go through. Listen to the other recording not the one where i spoke to Mojalefa i'm so bored by this, you guys don't have compatition hence you're doing this. I demand a call urgently. once again i spoke to a lady, if i find it myself(recording) meaning you guys are not doing your job you will pay for that.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

16 Feb 2016, 10:26

Hello Mphommmm,

Please accept our apology for the delayed response and the inconvenience caused in this regard.

We have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.

Thank you for bringing this matter our attention. Your support and feedback is important to us.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah

Best regards,

DStv (MultiChoice)'s reply16 Feb 2016, 10:26

Official

Best regards,

Wrong information provided

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