BM
Brenda M
1 reviews | Active since Apr 2019
15 Nov 2019, 18:26
Wrong information given
My decoder has no network. I was on hold for 30 minutes and the lady just never got back to me. Just left there on hold forever. Only to phone again and being told that it's nothing they can do and I wasn't supposed to hold, this after my airtime was chowed. I even have screenshots. Frustrated is an understatement
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Nov 2019, 09:41Hi Brenda Maseko,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Nov 2019, 09:41
Official
Hi Brenda Maseko,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team