TM
Tlou M

1 reviews | Active since May 2017

27 Apr 2020, 12:42

Wrong information ..

I have called MultiChoice on the 26 April 2020 , Waseenma answered the call ... I called to find out how much I could pay for my services to be reconnected till the 1 may .. This *** said that I can pay R 250.00 . I asked this *** several times he said R250.00 .. I went to my nearest store and pay .. when I came back my decorder was still inactive .. I tried to activate it by following multichoice WhatsApp number however I failed .. I called back multichoice and a ***** called Noxolo answered a call and said it is impossible and put me on hold until my airtime exhausted .. As I have kids and they need to watch programs regarding school I had to go back to the store and pay even for the next month ..

Multichoice is treat people any how basically because there is DStv company strong enough to compete against them at the moment .. I hate company like multichoice that train it's consultants to lie to the community .. all complaints from people are really lousy that they could have been reported , but due to staff of multichoice they are reported ....

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Apr 2020, 12:53
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
TM
Tlou M's update27 Apr 2020, 13:23
Reviewer Update
Guys I still hate your company , with consultant of bad attitude .. It was a very very simple request ** how much can I pay from the 26 to the 1 may 2020 *** I knew on the New months the premium was going to be needed ...
You fools answer was supposed to be isn't possible because of the following reasons then you quote ..
Mr Matlou how about if you *** then you quote and hear my respond ..

But no your fool consultant **** to me to pay R 250.00 and later after you received the money them it starts right there to be impossible ...
Please whoever call me know your story I hate fools . Listen first to the recording before you call my number , komara Maka Kota .
TM
Tlou M's update28 Apr 2020, 11:28
Reviewer Update
I am still waiting for response from big company called MultiChoice ..

Even their managers have no ***** to pick up the phone and resolve the issues created by their own consultants ..this shows clearly that , what matters is the premiums we pay ...

I will report this to Ombuds man .. I will keep on reporting this until someone develop ***** and call.