JN
Joseph N
1 reviews | Active since Feb 2014
16 Mar 2016, 10:05
Wrong Details of payment
I took the \Explora\" decoder from Dstv in 2014 when they had the promo for R99 a month. I called in this morning when told me my 1st debit order was only in June 2015. I took it around July 2014. So my money are bein taken incorrectly. I want proof of when it was delivered when i signed for it. I want detailed proof becuase i can show my bank statements."
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Mar 2016, 13:19Hello joseph7815,
Thank you for your Hello Peter query.
We have referred your query to the relevant department for further investigation. They will contact you directly with the feedback.
We look forward to continue serving as our valued customer. Thank you for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for your Hello Peter query.
We have referred your query to the relevant department for further investigation. They will contact you directly with the feedback.
We look forward to continue serving as our valued customer. Thank you for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply16 Mar 2016, 13:19
Official
Hello joseph7815,
Thank you for your Hello Peter query.
We have referred your query to the relevant department for further investigation. They will contact you directly with the feedback.
We look forward to continue serving as our valued customer. Thank you for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for your Hello Peter query.
We have referred your query to the relevant department for further investigation. They will contact you directly with the feedback.
We look forward to continue serving as our valued customer. Thank you for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah