OM
Omphile M
1 reviews | Active since Jul 2020
15 Jul 2020, 15:31
wrong debit order date
good day my name is Nthabiseng Mo***eng i an highly disgusted with the level of service they provided me on the 6th of july where by they debited my account after i have paid the account cash and it was not even my salary date and i called requested to be refunded i spoke to MR Ganesh Marklywho reassured it will reflect on monday the 13th of july up until this day i have not recieved any thing when i called yesterday they kept me on hold for 30min this is a ****ed up company can i get my refund
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Jul 2020, 15:47 Hi Omphile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Jul 2020, 15:47
Official
Hi Omphile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
OM
Omphile M's updateReviewer Update
16 Jul 2020, 12:01Good day
this is unacceptable i was told to wait for 5 days on the 13th of July 2020 and you are telling me to wait another 3-7 days i cant wait for that long i am giving you until tomorrow to get my money back or i am taking this up with the Ombudsman your service is very poor
this is unacceptable i was told to wait for 5 days on the 13th of July 2020 and you are telling me to wait another 3-7 days i cant wait for that long i am giving you until tomorrow to get my money back or i am taking this up with the Ombudsman your service is very poor
OM
Omphile M's update16 Jul 2020, 12:01
Reviewer Update
Good day
this is unacceptable i was told to wait for 5 days on the 13th of July 2020 and you are telling me to wait another 3-7 days i cant wait for that long i am giving you until tomorrow to get my money back or i am taking this up with the Ombudsman your service is very poor
this is unacceptable i was told to wait for 5 days on the 13th of July 2020 and you are telling me to wait another 3-7 days i cant wait for that long i am giving you until tomorrow to get my money back or i am taking this up with the Ombudsman your service is very poor