JJ
Jan J
1 reviews | Active since Feb 2013
22 Mar 2018, 14:19
Wrong billing. Promises to phone me without anybody phoning back.
Billing a nightmare. 2nd time signing on for prize lock with wrong billing.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
22 Mar 2018, 15:25Dear Jan Steph****
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Mar 2018, 15:25
Official
Dear Jan Steph****
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JJ
Jan J's updateReviewer Update
22 Mar 2018, 16:00This is now the 3rd promise this month. Lets see if DSTV delivers
JJ
Jan J's update22 Mar 2018, 16:00
Reviewer Update
This is now the 3rd promise this month. Lets see if DSTV delivers
JJ
Jan J's updateReviewer Update
23 Mar 2018, 14:08Still waiting for feedback or phone call.
JJ
Jan J's update23 Mar 2018, 14:08
Reviewer Update
Still waiting for feedback or phone call.
JJ
Jan J's updateReviewer Update
24 Mar 2018, 09:49The debit order is going to go through tomorrow for the incorrect amount. Its been 2 days. How long can it take tp resolve the issue.
JJ
Jan J's update24 Mar 2018, 09:49
Reviewer Update
The debit order is going to go through tomorrow for the incorrect amount. Its been 2 days. How long can it take tp resolve the issue.
JJ
Jan J's updateReviewer Update
03 Apr 2018, 19:38Will never sign up for price lock again. Had to pay R305 more the first month after signing for another term. Why pay more when you are supposed to save. After speaking to a DSTV consultant and he promised me that they would only debit the amount he imformed me about, they still took more. Multichoice does not care about the customer.
JJ
Jan J's update03 Apr 2018, 19:38
Reviewer Update
Will never sign up for price lock again. Had to pay R305 more the first month after signing for another term. Why pay more when you are supposed to save. After speaking to a DSTV consultant and he promised me that they would only debit the amount he imformed me about, they still took more. Multichoice does not care about the customer.