Wrong billing debit order

<p>I changed from Compact to Explora compact from the 27th July 2016, Before July I have been paying Multichoice through EFT, started paying through debit order from end of July 2016. August debitorder, Multichoce debited much more than was supposed to be debited, I called Mutichoice on the 30th August 2016 trying to understand why they debited that much.</p> <p> </p> <p>I spoke to 3 people in total, the last person I spoke to was Nkosinathi who we agreed that someone will call me before the end of yesterday, to explain why they debited more, till now, I havent heard any communication from Multichoice regarding the extra amount they debited from my account.</p> <p> </p> <p>I need someone to contact me to explain this and do the necessary refunds.</p> <p> </p> <p>Kind regards, </p>