KM
Kelebogile M
1 reviews | Active since Nov 2020
31 Dec 2024, 11:12
WRONG BILLING
I just checked my balance that I must pay this month,it actually went higher,I called and I spoke to Chantelle.She said reason it went higher is because last month which is November I was wrongly billed that is why it went higher this month. Who's fault is it that I was billed wrong and on top of that there was no communication regarding that.
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DStv (MultiChoice)'s replyOfficial
31 Dec 2024, 11:16Hi Kelebogile,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Dec 2024, 11:16
Official
Hi Kelebogile,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team