1 reviews | Active since Mar 2010
Wrong billing
<br> Wrong amounts and account payments are given wrong.<br> <br> Since june I had to pay almost pay R1700 in order for me to keep my dstv on, every time i log onto the dstv self help website the amount owed is different.<br> <br> I paid this<br> <br> 2015-11-30 850.00<br> 2015-11-25 310.00<br> 2015-10-25 506.43<br> <br> Now the site from last week when I was 90 something rand in positive<br> and then a day later R200 in arrrears,<br> when i logged a complaint and asked to be investigated they said R95<br> and now the dstv site says R939, all in one week.<br> <br> <br> <br> I have screenshots plus dates of the different amounts on the site.<br> <br> I also would like an audit to be done on their site, can you please also let me know who I can contact in regards with this.<br> <br> DSTV Customer No: ***0<br> <br>
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
