Wrong amounts debited...

<p>This has been going for a year. I have been promised multiple times that a recon will be done on my explorer account and that everything will be sorted out. I was on the phone with Zanele now who cut the call. I have even been to a survey meeting, where i was promised that it will be done. what i dont understand is that when an amount is debited from my account ( which changes monthly by DSTV ) and that amount is not there why must i pay for my return debit. i then cancel the debit order via DSTV and they still try and debit. </p> <p> </p> <p>I want a call back from someone at DSTV that knows how to deal with accounts and that can email me a recon of my account. I am sick and tired of this and it must now come to an end. </p> <p> </p> <p>I will take this further if there is no contact by the end of this week. </p> <p> </p>