1 reviews | Active since May 2013
Wrong amount deducted
<p>Good morning. At the beginning of May I took out a price Lock package for R899. This morning when the stop order went out of my account an amount of R1475 had gone out. What might this reason be? I did cancel my other account on the 4th of May. I would take further action if my money is not paid back to me. </p>
Dear Cornel
Your enquiry has been referred to our PriceLock department for urgent assistance, they will contact you directly as soon as possible.
Should you have further questions, please do not hesitate to contact us.
We are here to assist you.
Regards
Elna
Best regards,
Dear Cornel
Your enquiry has been referred to our PriceLock department for urgent assistance, they will contact you directly as soon as possible.
Should you have further questions, please do not hesitate to contact us.
We are here to assist you.
Regards
Elna
Best regards,
Thank you, but nobody has made an effort to contact me. I had to write a post on facebook the same day I posted this on hellopeter. I had to contact the call centre. Poor service from multichoice again and again.... I had to write a letter stating that I want my money repaid to me in my bank account with a proof of ID, that will take up to 7 working days to complete according to the call center agent, BUT when money is deducted DSTV is quick to do that without blinking an eye.
Thank you, but nobody has made an effort to contact me. I had to write a post on facebook the same day I posted this on hellopeter. I had to contact the call centre. Poor service from multichoice again and again.... I had to write a letter stating that I want my money repaid to me in my bank account with a proof of ID, that will take up to 7 working days to complete according to the call center agent, BUT when money is deducted DSTV is quick to do that without blinking an eye.