sC
soraya C
1 reviews | Active since Sept 2012
09 Jun 2015, 08:49
wrong amount debited from bank account
I got 2 calls from different people telling me that account was sorted out today I get sms from bank that R919 was taken from my account. I am sick and tired of multichoice and their ******** this better be sorted out today
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DStv (MultiChoice)'s replyOfficial
11 Jun 2015, 10:01Hello clutters33,
We have escalated your query to the DPP department to assist you directly with your concerns. Your query was escalated again because we do not have access to DPP contracts, they deal with their account billing queries.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns. Your query was escalated again because we do not have access to DPP contracts, they deal with their account billing queries.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply11 Jun 2015, 10:01
Official
Hello clutters33,
We have escalated your query to the DPP department to assist you directly with your concerns. Your query was escalated again because we do not have access to DPP contracts, they deal with their account billing queries.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns. Your query was escalated again because we do not have access to DPP contracts, they deal with their account billing queries.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta