hR
hendrik R
1 reviews | Active since Aug 2012
03 Aug 2016, 13:32
wrong amount debited
<p>Dstv debited my account almost double.they say it is an outstanding amount of 8 months back.I complaind and they responded and said it was correct that time.now after 8 months they want the money after it was said it was correct.now my debit order of another account failed.I phoned them today and they said they will phone me back within 2 hours and im still waiting?</p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Aug 2016, 13:57Dear Hendrik
We are looking into your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply03 Aug 2016, 13:57
Official
Dear Hendrik
We are looking into your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Aug 2016, 07:00Good day Hendrik
Thank you for bring this matter to our attention.
We have escalated your concern to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply04 Aug 2016, 07:00
Official
Good day Hendrik
Thank you for bring this matter to our attention.
We have escalated your concern to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind Regards
Rupert
Best regards,