Wrong advice!!! Lying and cheating me out of money !!!

<p>I am extremely upset with DSTV. I called in a month ago to find out how to go about in having dual view and be able to record on two decoders. It was explained to me that my Price Log for R790 expires in that month and for the month of May I can go onto Price Log again for R950. I explained a couple of times what I want and it was said CLEARLY that if I upgrade my only expense will be R950. One of the advisers I spoke to informed me that I need to cancel my previous R790 when the instillation of R950 are installed – WHAT I DID – but also said there will be a pro rata of about R200 – AND I ACCEPTED THAT – Come my debit order R1 813.00 was taken from my account. On DSTV side it shows R1 769.00 but I can PROOF it is R1 813.00. But this is least of my problems. I am charged R600 more than what I was supposed to. Its been a WEEK and after numerous calls and NO feedback NO ONE calling me back I had to call AGAIN. Surprise Surprise, for some sort of reason its been said that I had to pay for BOTH of my “subscriptions” AND an extra R85 a month !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! What the hell DSTV !!!!! Who will be responsible for the wrong advise??? I am so upset and I am so disappointed with this!!! You are *****ing my money. What about Treating Customers Fairly!!!!! I await feedback. If no feedback I WILL go to the ombudsman and report you. </p>