LL
Lebogang L

1 reviews | Active since Feb 2021

08 Feb 2021, 11:01

Wow dstv Wow

The Worst Company ever... I am still waiting for an installer and my decoder since the 1st of February 2021 we processed an applicant on the 19th of Jan 2021 that how I go installio. Info. I called the Called the call center and I was told to track the installer myself after I advised I am not getting any OTP when I use the tracking app. Bad bad bad service

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Feb 2021, 11:21
Official
Hi Lebogang, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Feb 2021, 20:49
Official
Hi Lebogang, 

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

We have requested an installer and a decoder to be allocated in your name. We will contact you with further feedback.

Kind regards
DStv: Hello Peter Team

Best regards,