1 reviews | Active since Aug 2011
Worthless DSTV
There you gone and did it again but now even worse absolutely worthless DSTV why on gods earth would you deduct R1800 when you said you are going to deduct R310 holy shut! Think its time to make a case of theft against you, you are *****ing from me this is unacceptable.
Dear Jakob
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Jakob
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Jakob
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you without any success.
Your account is currently reflecting a credit balance due to the incorrect amount debited from your Bank. Please advise if the credit amount can remain as a credit on your account will be used for your subscription for September 2018.Thus no debit will collect on the 1 September 2018.
The credit can also be refunded back to your bank with in four to seven working days.
Please advise us by return mail and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Jakob
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you without any success.
Your account is currently reflecting a credit balance due to the incorrect amount debited from your Bank. Please advise if the credit amount can remain as a credit on your account will be used for your subscription for September 2018.Thus no debit will collect on the 1 September 2018.
The credit can also be refunded back to your bank with in four to seven working days.
Please advise us by return mail and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,