1 reviews | Active since Jun 2016
Worste Financial Services Team
<p>I received an sms last week that I will be listed negatively if I did not pay a R274 something for signal being send in March to my decoder even though I was on holiday.</p> <p> </p> <p>I am in the process of buying a home so I cant have my name blacklisted. So I paid now on 26 Oct.</p> <p> </p> <p>This morning I contacted them to find out if everything is cleared.. Geuss what.. NO! I now owe R320 for a reversal that took place in January 2016 apparently. My bank statements clearly shows there were only payments made to DSTV and never any reversal of my payments or credits.</p> <p> </p> <p>Payment was as follow:</p> <p> </p> <p>24 Des R324.03</p> <p>25 Jan R320</p> <p>24 March R320</p> <p>25 April R342</p> <p>25 May R99</p> <p>25 Jun R99</p> <p> </p> <p>Then my problems with them start as they kept on disconnecting me without any reason and I downgraded once again to lowest price plan this time. And I stopped payments because they disconnected me without any explanation or reason only to find out later it was this R274 and a signal for March something story.</p> <p> </p> <p>No one can help with real information and their financial team take forever to respond or to give some accurate information,</p>
Dear Lucinda Basjan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Regards
MultiChoice Team
Dear Lucinda Basjan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Regards
MultiChoice Team
