Worste customer service experience ever!!

I have made 4 calls to multi choice contact center totaling 87minutes all which had no conclusion. Agents would just put me on hold until I run out of airtime.

I keep getting an error code for reason that myself and the 4 agents I have spoken to do not know, I am canceling my subscription honestly.

This issue happened at the worste time when I had my kids, they are the only reason why we have the account. I have never been so inconvenienced, worste customer service I have ever experienced.