AG
Ayabulela G
1 reviews | Active since Feb 2024
18 Apr 2024, 09:08
Worst wifi provider
I have been waiting for my data since Monday I still haven't reciprocal anything yet. I have called the call center a dozen times but nothing. I've been sent from pillar to post by the different agents. This is literally the worst company to get your wifi from. Look elsewhere if you were thinking about getting wifi from them. To think I've recommended to friends. I've topped up 4 times and all those are finished what must I do now?... I payed for wifi but I have nothing coz no data was loaded.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
18 Apr 2024, 09:13Hi Ayabulela,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Apr 2024, 09:13
Official
Hi Ayabulela,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AG
Ayabulela G's updateReviewer Update
18 Apr 2024, 09:17I don't want feedback I want my wifi data uploaded to my router. Your feedback means nothing without my data being loaded. Your feedback must be my data...words mean nothing data means a lot.
AG
Ayabulela G's update18 Apr 2024, 09:17
Reviewer Update
I don't want feedback I want my wifi data uploaded to my router. Your feedback means nothing without my data being loaded. Your feedback must be my data...words mean nothing data means a lot.
AG
Ayabulela G's updateReviewer Update
18 Apr 2024, 15:46I'm still without data, spent almost R200 on calls still no data. I have been calling everyday but still no solution. It's no wonder DStv lost customers and you are still going to loose customers with this type of customer service. There is no sense of urgency to resolve customer grievances just vibes. I dont know how many "escalations" have been done with no de-escalation on site. Do better..
AG
Ayabulela G's update18 Apr 2024, 15:46
Reviewer Update
I'm still without data, spent almost R200 on calls still no data. I have been calling everyday but still no solution. It's no wonder DStv lost customers and you are still going to loose customers with this type of customer service. There is no sense of urgency to resolve customer grievances just vibes. I dont know how many "escalations" have been done with no de-escalation on site. Do better..