Worst service provider, worse than government departments.

Hello Peter please add 0 star option because 1 star is too much for these guys,

My sister asked me to pay for her account but mistakenly paid my own, realising my mistake I communicated with you so called customer service team on Facebook, they requested me to send them information of both accounts and proof of payment and I did.

Hours later they sent me a message via messenger asking me to send the same information on an email address they provided firstly what was the purpose of ohours of delay sending information on the wrong platform?, Do you train your staff come on this is supposed to be the customer care department...

Okay I sent the same details on email 2 days ago and now they have disappeared, my sister's babies are not watching their cartoons because of your incompetence, this has been the norm even on your telephone services for years, - hours on hold, your guys customer care sucks. No wonder why people are moving to Netflix, we have been with you for years still u treat us like dogs..

Guys move to Netflix or is there any other company which provides the same entertainment service?,

Can somebody attend to my query.

Disapointed...