1 reviews | Active since Nov 2011
Worst Service Provider in South Africa
Dstv Premier subscriber and cancelled my subscription 31st July as I didn't want to continue for August. Service was only cut off late in August - did not phone again as you spend +-R60-R95 per call(cellphone) and cant afford it. Called to day to reactivate subscription and was told I now had to pay R1740 - this is for the extra days in August the service was not cut off (not my problem they didnt execute the the cut-off) + payment for August, September + R60 reconnection! Why must I pay for August if I didn't utilise the service and the signal was cut-off!<br> This complaint was posted 04/09/15 and to date no feedback received from Multichoice except to ask subscription number which telephone number I used to cancel the subs. Absolutely pathetic and then we pay R700 p/m + penalties for their inadequacies. Took out the subs for my pensioner parent and know they can't even enjoy watching the World Cup. Elna from Multichoice - you are pathetic
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
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MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
