wB
wynand B

1 reviews | Active since Sept 2011

19 Jul 2016, 05:41

Worst service provider ever !

<p>Every 2-3 months they suspend my services ! For not paying one of my (other propertys ) witch i dont have ! Only got one !! There system duplicated my adrres and they can seem to to know how to fix this ! Incompetant ! This is going on for months now fed up dont know what to do !!!! Please help </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2016, 09:06
Official

Good day Mr Botha

Thank you for bring this matter to our attention.

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We confirm that we have corrected the billing on your account has been corrected and adjusted accordingly. Your payment has been transferred to the correct account and the second residential account escalated to be closed.

Should you require any additional assistance, please do not hesitate to contact us and we will assist you accordingly.

Kind Regards

Rupert

wB
wynand B's update19 Jul 2016, 10:20
Reviewer Update

Thanks i really hope its sorted !!! Still think multi choise is worst company ! Ever !