RG
Raj G

1 reviews | Active since Oct 2020

10 Feb 2021, 10:35

Worst service provider -DSTV

Empty promises are what you get from DSTV customer care. I have had a problem with having cancelled my DSTV subscription and yet it shows as being active on Clear Score which is impacting on my credit score. DSTV have always given very poor service from during and after the time of me having cancelled my subscription. I have posted reviews about DSTV on Hello peter a number of times and all I received was that they will get back to me. In my opinion - Worst service provider -DSTV

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2021, 10:47
Official
Hi Raj,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2021, 15:19
Official
 Hi Raj,

We apologize for the inconvenience caused.  

Kindly be advised that the query was escalated to our Credit Control department. 

We have done a follow-up as we haven't received feedback. 

Kind regards 
DStv: Hello Peter Team 

Best regards,