Worst service provider

I'm an very disappointed in dstv,this is not first time they do this last year while back I was disconnected before my payment date first time I just paid amount including the reconnection fee which was not my fault it happened following month they disconnected me on wrong date I ended calling and they apologized and fixed it.

I was on compact all along when called downgrade was told can do so on my payment date,December 31st 2021 which is my oath date I called in to downgrade and it was done was given amount to pay 115 of which I did via EFT same day 31 December 2021,I was on debit order payment due fact the access amount different from compact after downgrading I paid EFT so debit bounced but EFT was paid for the month.

In January I have been disconnected several times told I owe for debit order I told them I paid EFT hence debit bounced and explained about changes.they fix their error for few days and next day I'm disconnected again been calling time and again you fix ur error disconnected me I call in you fix it you disconnected me yet my next payment is due 31January today I call in your consulted tell me need pay money I don't owe you then disconnected me.

You worst service provider ever I want my services back on I paid and not owing you been giving you reference number agent that assisted with changes gave me INC907536 but still not attending your error I'm tired of calling for same issue you not fixing permanent