Worst service provider
Every month they do one and the same thing,which is suspending the channels for card no ( ***/ ID no ***)even though the monthly subscription has been payed. They always ignore the email,until we come to this platform. I sent them an email (ref ***8) yesterday,with proof of payment,but my channels are still suspended. They don't even bother to respond. Multichoice usutha kabi🚮🚮🚮
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 May 2023, 21:41Hi Amamda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 May 2023, 21:41
Official
Hi Amamda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
's updateReviewer Update
05 May 2023, 12:35Did you even start to look at my complaint?
If you did,why are my channels still suspended?
Why haven't l received any feedback from you?
If you did,why are my channels still suspended?
Why haven't l received any feedback from you?
's update05 May 2023, 12:35
Reviewer Update
Did you even start to look at my complaint?
If you did,why are my channels still suspended?
Why haven't l received any feedback from you?
If you did,why are my channels still suspended?
Why haven't l received any feedback from you?
's updateReviewer Update
05 May 2023, 17:10No service has been reconnected yet.
I'm in front of my tv.
I have even disconnected it.
The payment was made on the 1st of May.
It is very clear on the proof of payment l sent you.
I'm in front of my tv.
I have even disconnected it.
The payment was made on the 1st of May.
It is very clear on the proof of payment l sent you.
's update05 May 2023, 17:10
Reviewer Update
No service has been reconnected yet.
I'm in front of my tv.
I have even disconnected it.
The payment was made on the 1st of May.
It is very clear on the proof of payment l sent you.
I'm in front of my tv.
I have even disconnected it.
The payment was made on the 1st of May.
It is very clear on the proof of payment l sent you.