WORST SERVICE PROCIDER

On the 19th of Feb I called to ask if I could cancel my PVR facility and continue paying my compact package only. The consultant I spoke to said it won't be possible they'll have to cancel my package since I'm on pricelock. I then advised her not to cancel anything. I said I'll call again soon as I've decided on what to do. The 20 my debit order went off as per usual. By the 22nd i realised that my subscription was disconnected. I called in and was told that they'll listen to the call recording and re-instate my account. But on the day they temporarily reconnected my account and I was told I'll be able to watch TV until the 27th. On the 24th I wanted to watch TV again ... account disconnected. I called in. The consultant told me that the Team Leader listened to the call recording and the indeed heard that I asked for my account not to be cancelled. Now I was told that they will need ro escalate to some department for activation. I then decided I want nothing that has to do with MULTICHOICE. I asked to be transferred to their cancelation department. I was transferred I do not know to where, the minutes kept going but there was no answer. This is the worst service I have ever received from a service provider. I AM DONE WITH MULTICHOICE!