Worst Service Porvider I Have Dealt With

About two months ago I had a complaint about my subscription being disconnected for bad account holding. Guess what, it just happened again. For the last two or three months after my account was eventually sorted out with the correct debit date and amount they don't debit my account on the required date, no phone calls and they just go and disconnect my account. From the 25th of August 2015 to date (15-Sept-15) no debit order went off on my account as requested previously and I get home just to find my subscription disconnected once again. I mean really??? How many times do I have to repeat myself over and over to get things sorted with my Premium subscription. If they don't debit my account with more than the normal R779 per month, they don't debit at all and then I am at fault? I must say with all the service providers I have ever dealt with in my life this must be the worst one ever. Contact the customer care centre to verify the date confirmed by myself telephonically how many times in the past, they have absolutely no records. Paying a reconnection fee each time for a problem that is not even my fault is utter ********...