1 reviews | Active since Oct 2016
WORST SERVICE - POOR CONSULTANT AND SUPERVISOR SERVICE
<p>I was advised by one of YOUR consultants that if I send my documents through for a simple change of ownership that a Supervisor will assist me immediately!!! This service in unacceptable... I paid R1900.00 on my account today and ensured that the documents were sent... I confirmed TWICE with consultants prior to driving around and printing and sending whether I would be assisted immediately seeing as I paid pro-rata for my connection from TODAY!!! After I phone yet AGAIN... the supervisor was on lunch and would have phoned me BEFORE 21:00... still no call from the Supervisor at 21:05!! Is this truly how customers are treated??????????????????????????????????????????????? I phoned again after 21:00 and suddenly I am informed that the Supervisor cannot assist me and that I should wait until MONDAY, but a team leader will phone me...... still no call????????????????? 21:50 and NO feedback or reconnection....</p>
Dear Chantelle Ludik
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Chantelle Ludik
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Chantelle Ludik
A follow up request has been sent to the respective supervisor to urgently contact you for feedback.
Kindly expect a call directly from him as soon as possible.
Regards
Elna
Dear Chantelle Ludik
A follow up request has been sent to the respective supervisor to urgently contact you for feedback.
Kindly expect a call directly from him as soon as possible.
Regards
Elna
Dear Chantelle Ludik
We confirm change of ownership has been done and your enquiry has been resolved.
Thank you for taking your time to contact us.
Regards
Elna
Dear Chantelle Ludik
We confirm change of ownership has been done and your enquiry has been resolved.
Thank you for taking your time to contact us.
Regards
Elna
