WORST SERVICE OF MY ENTIRE LIFE

After fighting 10 days for my refund. I receive it and it is incorrect!!!!!!!!!!!!!!!!!!!!! As per my telephonic discussion with Tsholofelo Ralegoma on the 20th of July 2018. She confirmed that of the R2327.37 I was debited she is (and I quote) reversing R404.50 + R45 + R50 + R809 + R90 + R107.87 + R12 that TOTALS to R1518.37 not R1133.87!!! I have this call recording and every other pathetic interaction I have had with Multichoice Call center, team leader and complaints team. I further hear that my next instalment due is R899. I never agreed to this. My agreement was last years premium of R789 + R90 Access fee R879. Seeing multichoice are refusing to service me or resolve my complaint and issues. I will forward my matter to ICASA and they will be in contact with you.