Worst Service In The World

The service is terrible and they have no control over what happens . My contract keeps getting changed from Compact Plus to the Premium package and this is how they are ripping customers off . When you phone to query the change the consultants are confused and not helpful . At the end of each Month they tell us how much to pay but they rudely cut my service without any message or warning because they say that I short paid but they told me how much to pay . Multichoice have no contact and communication with their customers and they don't care . They also stopped me from having access to my PVR because they say that I did not pay but once again they told me how much to pay when I phoned them . During the course of the month my package just gets changed from Compact Plus to the Premium Package and when you go to Pick N Pay or Checkrrs to pay they charge you for the Premium Package .when you are a Compact Plus customer . When you phone to query this the consultants are confused and very blunt and not helpful yet we are paying their salaries .This is a ******* and daylight ******* .I am so tired and frustrated with this shoddy and poor service . I am in the process of cancelling my contract once and for all . I don't need this stress in my life . TV viewing is supposed to be relaxing and stress free but Multichoice make it so painful and stressful .