PK
Patricia K
1 reviews | Active since Dec 2023
23 Jan 2025, 16:03
Worst Service in SA
Does anyone at Dstv actually know what service is?? I just want to cancel my account and pay what I owe but you still don’t and you continue billing me. December 16 I have confirmation on your WhatsApp it was done, guess what, not done!! As if that’s not enough, your rude agents end chats when they feel like. And you wonder why you are losing customers??
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Jan 2025, 16:05Hi Patricia,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jan 2025, 16:05
Official
Hi Patricia,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
PK
Patricia K's updateReviewer Update
03 Feb 2025, 16:34DSTV, do you only respond when you are being publicly shamed?? You were very quick to respond when it was public, then you took it private and I responded privately, on 26 Jan, followed up 29 Jan, today is 3 Feb and there's still no response and this has been your behavior throughout the year. When I request for more info, you ghost me. Do I need to go public again???
PK
Patricia K's update03 Feb 2025, 16:34
Reviewer Update
DSTV, do you only respond when you are being publicly shamed?? You were very quick to respond when it was public, then you took it private and I responded privately, on 26 Jan, followed up 29 Jan, today is 3 Feb and there's still no response and this has been your behavior throughout the year. When I request for more info, you ghost me. Do I need to go public again???
PK
Patricia K's updateReviewer Update
11 Feb 2025, 09:22 DSTV, do you only respond when you are being publicly shamed?? You were very quick to respond when it was public, then you took it private and I responded privately, on 26 Jan, followed up 29 Jan, followed up on 3 Feb, today is 10 Feb and there's still no response and this has been your behavior throughout the year. When I request for more info, you ghost me. Do I need to go public again???
PK
Patricia K's update11 Feb 2025, 09:22
Reviewer Update
DSTV, do you only respond when you are being publicly shamed?? You were very quick to respond when it was public, then you took it private and I responded privately, on 26 Jan, followed up 29 Jan, followed up on 3 Feb, today is 10 Feb and there's still no response and this has been your behavior throughout the year. When I request for more info, you ghost me. Do I need to go public again???