1 reviews | Active since Dec 2017
WORST SERVICE IN MY LIFE
Dstv keeps disconnecting my services due to inefficient service from their consultants. This has been going on since September. I have spent over R400 in airtime, R120 per returned debit order on my bank account, which has now affected my financial credibility. I spoke to supervise Vernon Kock on the 10th of November 2017, who promised to resolve and get back to me and has not. Since then I have dealt with so rude and inefficient consultants who keeps promising to resolve the matter and still nothing. Today I spoke to Nomvula, so rude, then her supervisor Layton, the call cut because my airtime finished, I did tell them him if the call cut, to please call me back. They haven't. I am still disconnected. Dstv now owes me money from all the costs I incurred trying to resolve this matter. I will have to keep using social media to get some assistance till someone who actually knows what is customer service calls me back and resolves the issue. I cannot continue like this.
Dear Alicia
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Alicia
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
