Worst service in all my years

If there was a option for zero stars i would choose it. I took pricelock option and had installation done yesterday. Could not use pause giving error PVR must be upgraded. I phoned at 8 today and the call centre promised to have it on in no time. Its now 13 hours R350 airtime later and still no tv. Its blocked. The call centre removed the explora off my account. Spoke to 10 different people since 5 pm. Different story from each one. Lying and promises of phoning back just to get me off their back. Everytime i was nr 163 in the qeue. I am so so upset. What a start to my stay at home watching movies easter. Thanks Multichoise for spoiling my weekend. I will not pay my subscruption and cut it if you want to. No words can describe my feelings tonight. Its 9.40 and still nothing.