Worst service i have ever experienced

I signed up for a DSTV premium account a few weeks back. At the time i used the call centre to set up a debit order. I though everything was fine.<br> On 6 March i got an SMS informing me a need to pay R986.67. I called the call centre, who informed me that i had not set up a debit order, and that i CANNOT with my bank, Investec. I then did an EFT, got re-connected and was told all was in order, even though i was cross about not being able to set up a debit order. On 8 March i got another SMS that i owe R50 reconnection fee. I once again called, paid via EFT and was told all was fine. Today i got another SMS stating the whole amount is still outstanding. I called, forwarded all proof of payments to [Email Removed] but still they are unable to find my payment. The case number opened is ***. I was given no assurances that my payment will be found or that i wont be cut off again. I dont know what to do now and cannot face calling the call centre AGAIN! This poor service and lack of organisation has been time consuming, frustrating and not expected of a company in the Naspers stable. I cannot beleive that it is unable to set up a debit order with Investec Bank,