Worst service I had in a long time

I had the worst service in a long time. <br> 3 weekends ago i tried to rent a movie on BoxOffice and couldn't so i phoned multichoice for answers and they transfer me to the BoxOffice department. <br> <br> I spoke to a operator who advised me that he doest know what the problem is but by Thursday. <br> Its now 3 weekends later and my BoxOffice is still not working. I phoned again today just to hold on for a manager for over 15min and still the manager didn't answer. no one even picked up on my call to let me know he wont be available. i had to put the phone down and phone again. When i got to a new operator i asked to talk to his supervisor. <br> Jabo answered and tried to assist me with the situation and rented a movie for me on his system( something the previous operator of 3 weeks ago couldn't even accomplish). Jabo Promised to get back to me before the end of the day with a solution. i am still waiting. so every time we want to rent a movie i have to go through this ordeal. cant even rent on the website<br> <br> This is pathetic for such a big company by not even giving solutions to their customers.<br> I hope to hear from a proper manager or someone who knows what is going on the Box Office department asap.