Worst service I actually just want to cancel

The worst experience iv ever Recieved I was just put o. Hold for 40 minutes 40 minutes of my airtime with nobody getting back to me, I have been promised call backs from Team leaders and none of them have called me bad, your service is disgusting and it keeps getting worse, you better trace whoever out me on hold on the number that's on your system and make him pay back my airtime he is incompete8therea thousands of people looking for jobs he clearly doesn't need one, you want to bill me for a CANCELLED Netflix account and every ****** time I call in you tell me u don't work for Netflix I ****** canceled it I want to pay this stupid subscription and I can't afford to pay for some3i canceled Nad never watched your team leaders never get back to us I want this solved and if this decoder switches off u better reverse the activation fee iv been calling from the 11th September to date nobody has called me back. I want this sorted I want my airtime from that boy or please come take this explora ultra I can't be dealing with life na d then this please