DK
Debra K

1 reviews | Active since Sept 2019

10 Dec 2019, 09:35

Worst service from Namile

Namile is the worst agent i had to speak too in all these call centres that have helped me or sorted my queries...worst ever 57 minutes on the phone then she hangs up cause she can't help wow level of rudeness..

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Dec 2019, 10:14
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Dec 2019, 12:32
Official
Hi Debra, 

We apologise for the inconvenience caused. We have activated Xtraview and we will give you a call to check if the channels are working.

Regards
Kagiso

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Dec 2019, 16:42
Official
Hi Debra, 

As per our telephonic conversation, I am pleased to hear that the primary decoder is working. I will call back tomorrow morning to check if the secondary decoder is working.

Regards
Kagiso

Best regards,