WORST SERVICE FROM DSTV AND MULTICHOICE

We are premium paying customers of DSTV for years, never missing a premium. Decided to link SHOWMAX to our package....that's when the nightmare started. I was not able to link the SHWMAX package via the App or website, kept giving me a failed message. Try calling the call centre, they just refer you to this and that. These people are the best at taking money and show repeats, didn't even bother offering assistance to their loyal customers even during lockdown. Pieces of ****. Still cannot link SHOWMAX to our package. I had to take out a personal SHOWMAX package and pay. Now why the hell do I have DSTV if I cant get something that is supposed to be free for premium customers loaded to my package. I have been chatting to online agents since Monday, keep giving you the same bull**** that they're escalating, escalating my foot. N one you can speak to our someone that will call wo will show interest. WORST COMPANY EVER...*******s