WORST SERVICE FROM DSTV AND DONT STICK TO PROMISES>

Worst service and does not fulfill promises. I had to call in over 5 times and wasted over 200mins worth of airtime on the phone as i am always on hold and at the end i always get a response my Team leader/Manager will call you back in a few mins. Wait over 2 days and no call back. I was promised a special deal and the next day i get a bill of a crazy amount. I did not get any call back from anyone. I called in and a lady could not help me and said her manager will call back which of course they didn't. When i called after 2 days the lady said that they cant give me that deal because the other consultant made a promise of a deal that they dont have. My services got cut and expect me to pay more than what i was promised which is unacceptable. I waited on the last call for over 50mins and they lady said the manager will call me. I suggested that the manager calls me while im on the phone with her and provided her with another number. No call from the manager. Very upset. I want my services connected with the price that i was PROMISED. Ive got the names and reference numbers of the calls.