WORST SERVICE FROM DSTV

I paid for my dstv subscription on the 4th of March, and a few days later, I got disconnected. I called in and they said it's an error on their side, the system didnt allocate my payment. On the 11th I sent them an email with my proof of payment and once again, my tv was disconnected claiming that I didnt pay for my dish, once again I called them and they apologized profusely. Today, I get a text once again saying that my dish has been been disconnected. This is happening for the second month in a row.

To say that I'm ****ED OFF is an understatement. I sent proof of payment, so why didnt they allocate the money since they claim that accounts paid with the app gives them a problem?

Now they charged me a disconnection fee for something I paid for on the 4th of March. I'm not going to pay it, secondly I'm running out of patience and really wondering if I need the damn subscription.

Whose going to refund me for all the calls I made to their offices trying to resolve this error? Can someone fix this mess? I'm not going to waste money calling their operators because none of them actually do as per my request. I'm LIVID!

Reference number: ***4