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Zainub P
1 reviews | Active since Sept 2022
26 Jan 2025, 10:25
Worst Service from Dstv
Honestly once my contract ends with dstv I am definitely cutting ties with them I have never been treated so badly like how dstv has treated me especially after doing some changes to my account so I do not inconvenience myself during my difficult times that I was going through with my family but still on top of that you do not care about your loyal customers even after I asked to be compensated especially since the fault was on your end but all you care about as a company is your pocket and your rude agent who delivers very very very poor services to us customers. I have had it and I am done with dstv.
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Jan 2025, 10:26Hi Zainub,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Jan 2025, 10:26
Official
Hi Zainub,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
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Zainub P's updateReviewer Update
28 Jan 2025, 18:54So now I have had it and I am sick and tired why are you people so inconsiderate and heartless why must you always treat me like **** and dp the same thing all the time almost every single month I have a billing issue with you people. As it is now I have to pay R749 for what now I don't get it on the other hand I'm not in contract on the other I am in contract and I have to keep calling and calling all the time so now I am going to sue you dstv and I am taking this up with the ombudsman right now I am sending an email since since I have not got any call I have had it
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Zainub P's update28 Jan 2025, 18:54
Reviewer Update
So now I have had it and I am sick and tired why are you people so inconsiderate and heartless why must you always treat me like **** and dp the same thing all the time almost every single month I have a billing issue with you people. As it is now I have to pay R749 for what now I don't get it on the other hand I'm not in contract on the other I am in contract and I have to keep calling and calling all the time so now I am going to sue you dstv and I am taking this up with the ombudsman right now I am sending an email since since I have not got any call I have had it
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Zainub P's updateReviewer Update
28 Jan 2025, 18:57This is so ****ed up I'm going through the most we had a Loss in the family but still I have to dell with you during the time I'm supposed to be focused on my family but I had to deal with you people one way why are you so cruel and yet I am your customer, you do not pay any attention to us your customers no wonder dstv has almost 40 000 bad reviews of unhappy customers all you care about is money that's all
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Zainub P's update28 Jan 2025, 18:57
Reviewer Update
This is so ****ed up I'm going through the most we had a Loss in the family but still I have to dell with you during the time I'm supposed to be focused on my family but I had to deal with you people one way why are you so cruel and yet I am your customer, you do not pay any attention to us your customers no wonder dstv has almost 40 000 bad reviews of unhappy customers all you care about is money that's all